ESG

SYN maintains a formal commitment to sustainable operation and develops projects and programs of best socio-environmental practices for managing the use of water, energy, waste disposal and greenhouse gas emissions. As an example of this work, the Company is a founding member of the Green Building Council (GBC Brasil), whose objective is to transform the construction industry towards sustainability.

• Energy

SYN has been working to increase the energy efficiency of its projects, highlighting the retrofit of lighting and the cooling system, resulting in significant energy savings – 1,127.02 MWh in 2021, compared to 2020. The Company is also committed to encouraging sources of clean energy, with 51% of energy consumption in its malls coming from incentivized energy sources, and 100% of the energy contracted on the free market in corporate buildings comes from incentivized sources. SYN’s goal for the next 5 years is to have 100% of the electricity consumed coming from incentivized sources.

• Water

The management of water use at SYN is conscientious and constantly seeks to fully supply non-potable demands through reused water and hydro-efficient equipment. Currently, most of the water resources used in the Company’s projects come from alternative sources.

The following charts show the Water Demand and Water Supply Source of SYN’s malls in the last quarters.

Source: Survey carried out by outsourced companies

• Waste

SYN is rigorous and strategic in waste management, in accordance with the National Solid Waste Policy. In 2021, 825.33 tons were sent to recycling and 4,232.82 tons to landfills. The Company seeks to reduce waste production and increase recycling, with the goal of reaching 70% recycling in three years and prioritizing sustainable materials in five years.

• Social Initiatives

SYN is committed to fostering the development of individuals’ capabilities, generating prosperity and socioeconomic mobility. To fulfill this mission, we seek to strengthen local potential and promote social mobility and the well-being of people in their communities. Our goal is to be an agent of socioeconomic development, contributing to the development of communities around our shopping centers. We call these investments “shared value” as we believe that by driving positive social and economic outcomes for all stakeholders, we create a “win-win” situation.

• SYN Institute:

The SYN Institute is the Company’s social arm that operates around our shopping centers in São Paulo, Rio de Janeiro and Goiás. As part of our corporate social responsibility, we allocate 1% of our annual net income to support Instituto SYN’s activities. Our commitment is to local communities, undertaking actions that can generate income, a crucial factor in improving the quality of life of people in situations of social vulnerability. Our shopping centers are open, interactive and community-based environments. Through social investments, the SYN Institute contributes to local socioeconomic development. To learn more about the SYN Institute and its initiatives, visit the SYN Institute website.

• Diversity:

SYN is an ally of diversity guidelines, promoting respect, inclusion, equity and synergy between individuals and groups. Since January 2020, we have had a Diversity Committee that meets monthly to strengthen the pillars of diversity, which include respect, equity, inclusion and synergy. In addition, the Diversity and Inclusion Program plays a key role in raising the awareness of leaders on the subject, focusing on racial diversity and increasing the percentage of black and brown employees. In the future, we plan to develop affirmative actions to expand the internal staff of minority employees, including occupation of leadership positions. This is possible thanks to the company’s commitment to the future it wants for the business.

• Human Rights:

SYN acts in accordance with international Human Rights policies, combating child, slave or analogous labor, and discrimination of any kind. Our Code of Ethics and Conduct includes a section on the subject, which must be followed by all parties related to the company, including employees, suppliers and partners. We offer an Ethics Channel for denouncing violations and conduct periodic training on Human Rights. In addition, we monitor our supply chain to ensure compliance. In 2021, we did not identify suppliers at risk of violating human rights and all our employees received training on the subject, with an average of 10 hours per year.

SYN acts with robust attention to the pillars of ethics and governance, committing itself to the best practices in the area. Our structure is made up of professionals aligned with the Company’s values and strictly complies with market standards. We guarantee a fair and reputable operation, taking into account aspects such as the fight against corruption. To disseminate and engage employees, we provide a series of communications and training that are managed by our governance bodies.

• Business Ethics

We operate based on fundamental and non-negotiable values that govern our actions and decision-making. All employees are communicated and trained on the expected ethical conduct, which promotes a more aligned and responsible dynamic. Our focus regarding business ethics is on anti-corruption practices and policies and on the dissemination and assimilation of the Code of Conduct.

• Governance Structure

Our governance structure comprises the Board of Directors, Statutory Board of Executive Officers and seven committees. All of them have a multidisciplinary team and hold periodic meetings to process and approve internal information, as well as to develop new action plans related to the business. Visit the Board of Directors and Board of Directors page to learn more about our governance structure.

• Committees

We have seven specific committees covering areas such as Audit and Risk, Ethics, Communication, Health, Privacy and Data Protection, Diversity and Inclusion, Technology and ESG and Sustainability.

• Fight against corruption

We are committed to ensuring the economic development of the business with the application of strict measures aimed at preventively combating corruption in all activities in our chain. SYN has a specific policy for combating corruption, whose determinations involve the mitigation of bribery and/or kickbacks in our spheres of internal relationships and with external agents. We do not tolerate any acts of corruption within our business.